FAQ

How long will it take to receive my order after purchasing?

Our production times are 2-3 days per order, after the products are made they get shipped immediately. The shipping time for U.S customers is 2-5 business days, for international deliveries it is 10-14 business days.

Do you provide order tracking?

After an order is produced it is immediately sent to be shipped, at that time we will send the tracking number to the email provided by the customer at checkout.

 Do you do custom order requests?

We do provide custom order requests for any of our listed products (Change canvas color/dimension size) as well as custom orders you request! Just contact us at paintings.on.request1@gmail.com us with your custom picture or custom photo prompt and we will get it done for you.

What is your return policy?

All sales are final. We do not offer returns, refunds, or exchanges. Exceptions to this are if your order has been damaged or misprinted. If this is the case email us at paintings.on.request1@gmail.com with your order details, emails must be sent within 48 hours of receiving your purchase. We will get back to you typically in less than 24 hours. Please be sure to verify order details and shipping info before placing your order..